Freeing a CEO From 25 Hours of Monthly Accounting to Focus on Affordable Housing

The Works, Inc. is one of the largest community-development corporations in the Southeast—serving Memphis since 1998 with a mission to move vulnerable communities toward housing security, food stability, health equity, financial empowerment and regenerative solutions.

  • $50M+ invested in Memphis neighborhoods
  • 62 New affordable housing developments completed
  • 353 Tenents kept in stable housing without rent increases
  • 2,480 Families served through a mobile grocer
  • 5,000lbs of produce harvested from their Urban Farm

In 2023, The Works merged with Neighborhood Preservation, Inc., adding policy advocacy, strategic code-enforcement training and blight-elimination initiatives to an already complex mix of programs.

The Challenge

After the merger, The Works managed:

  • Multiple entities (CDC, mortgage program, urban farm, green-infrastructure workforce initiative)
  • Development projects with layered financing
  • A growing volume of grants, loans, and vendor payments

A full-time CFO briefly filled the gap, but the scope outgrew one person. Bills slipped, partners went unpaid, and audit season loomed. President and CEO Roshun Austin needed deep expertise—without the cost of rebuilding an entire finance department.

The Solution

To meet the growing complexity of its financial operations, The Works, Inc. turned to CFO Leverage for a fractional finance team that could scale with its needs. The partnership began with essential bookkeeping services like bank reconciliations, monthly financial reporting and audit preparation. Over time, the engagement expanded to include full accounts payable support and strategic oversight from a fractional CFO. With deep nonprofit and real estate experience, the CFO Leverage team quickly adapted to the organization’s unique structure—implementing clean internal controls, streamlining financial workflows and delivering reliable, board-ready reporting. This flexible and responsive model allowed The Works to regain financial clarity and stability without the burden of hiring and managing an in-house finance department.

Results

Impact in the First 12 Months

Why Fractional Is the Perfect Fit

Key Takeaways

With CFO Leverage as a partner, The Works, Inc. gained stronger internal controls, faster monthly closes and cleaner audit processes—all of which enabled more confident decision-making across their housing, food and health initiatives. Leadership could shift their focus from managing accounting tasks to advancing the mission and expanding impact. As The Works continues to grow its footprint in affordable housing and neighborhood revitalization, the scalable support and sector expertise provided by CFO Leverage ensures their financial infrastructure grows right alongside it.

I believe this model is the future. Many nonprofits can’t fund a full-time CFO, and accounting talent is scarce. Fractional services are an efficient, sustainable way to do business.
ROSHUN AUSTIN
PRESIDENT & CEO
THE WORKS, INC.
Ready for Financial Clarity?